A challenge takes an unusually long time

A visitor waits an unusually long time before the form can be sent.

Cause

Myra EU CAPTCHA has no failed challenge. A challenge is solved, or its solution takes longer. A long duration indicates traffic with a high risk, or an incorrect classification of a legitimate visitor.

Solution

Challenges view

• ► In the Challenges view, examine the difficulties of the applicable requests. See Challenges view.
• ► Set the Initial difficulty value per challenge 0-3 value to 0. See Configuring a sitekey.
• ► If a legitimate visitor continues to be blocked, speak to the support with the data of the session.