Set up SAML¶
With SAML, the members of your organization log in to the customer portal with the credentials of your own identity provider.
The following requirements must be met:
- ☑ Your account has the Org Admin role.
- ☑ You manage an identity provider with support for SAML 2.0.
- ☑ You know the identifier, the login address, and the certificate of your identity provider.
Proceed as follows to set up SAML:
SAML / SSO Parameters area
- ► In the sidebar, open the Account › Profile entry and click on the Manage Members button in the Organization area.
- ► Go to the SAML / SSO Parameters area.
- ► Apply the values of the SP Entity ID and SP ACS URL fields in the configuration of your identity provider.
- ► In the IdP Entity ID field, enter the identifier of your identity provider.
- ► In the IdP SSO URL field, enter the login address of your identity provider.
- ► In the IdP X.509 Certificate field, add the certificate in the PEM format.
- ► Select the SAML Enabled check box.
- ► Click on the Save SAML Settings button.
- ➔ The system saves the data and shows the SAML Settings message with the SAML settings saved successfully. text.
SAML / SSO Parameters area after the save operation
- ► Examine the login with your identity provider with a test account.

