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Myra EU CAPTCHA Online Help Updated · 25 Aug 2026

Change password

You change the password of your account in the Profile tab. After the change, the portal logs you out.

The following requirements must be met:

  • You are logged in to the customer portal.
  • You know your current password.

Proceed as follows to change the password:

Profile tab

Profile tab

  • In the sidebar, open the AccountProfile entry.
  • Click on the Change Password button.
  • The Change Password dialog is shown.

Change Password dialog

Change Password dialog

  • In the Current password field, enter your current password.
  • In the New password field, enter the new password.
  • In the Confirm new password field, enter the new password again.
  • Click on the Change Password button.
  • The system changes the password and shows the Password changed message with the Your password was changed. Please sign in again. text. The login page is shown.

Welcome back view

Welcome back view

  • Log in with the new password.

See Log in.