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Myra EU CAPTCHA Online Help Updated · 25 Aug 2026

The cause of a block is not visible

The interface and the API do not tell why a request was blocked.

Cause

The causes of a block are not given intentionally. A person who knows the detection logic can bypass it.

Solution

Challenges view

Challenges view

  • In the Challenges view, examine the characteristics of the blocked requests. Give special attention to the ASN, Country Code, and User Agent columns. See Challenges view.
  • If legitimate visitors are blocked regularly, speak to the support.